It consists of questions about what people think should be included in the event and how they think they can make the event more appealing to the attendees. With the variety of dietary restrictions people have today, options are no longer optional. Free event planning evaluation survey template + sample questionnaire for hotels and restaurants. These are little stands or tables with buttons that correspond to a rating; these often take the form of a smiley face and frowny face, or numbers from 1 to 5. It also gives insight into the sessions and topics available at the event attendees are most interested in. It is an open-ended question that allows attendees to say anything on their minds that they may not have had the time or opportunity to mention before. Asking them right after a specific session or activity will charge their response with their impression of that specific event. Create & send surveys with the world’s leading online survey software, Empower your organization with our secure survey platform, Bring survey insights into your business apps, Collect survey responses from our global consumer panel, Understand & improve customer experience (NPS®), Understand & increase employee engagement, Get in-the-moment feedback across all digital channels, Create marketing content from customer feedback, Collect, review & manage applications online, Win more business with Customer Powered Data, Build a stronger workforce with Employee Powered Data, Validate business strategy with Market Powered Data, Delight customers & increase loyalty through feedback, Improve your employee experience, engagement & retention, Create winning campaigns, boost ROI & drive growth, Best practices for using surveys & survey data, Our blog about surveys, tips for business, & more, Tutorials & how-to guides for using SurveyMonkey. Remember to follow up with a qualitative question. If you’re providing lead capture apps to exhibitors or dynamic polls and collaborative presentation slides to your speakers, you want to ensure that they were worth the investment and that the people they were intended to help made the most of them. The best way to structure this question is with a matrix where people can rate different aspects of your event according to a preset scale Not only that, the number of respondents and what marketing they … This article explains the 30 best questions to ask in event surveys, and we’ll take you through what each question is for and how and when to ask it for the best results. Event Planning and COVID-19: Questions and Answers. It may be useful to have both styles in place, with the comment box appearing if someone selects ‘other’. This question is especially useful for events that are out of town or have moved from a regular location. This survey can pop up when a person registers for your event. Pre-event survey questions Consider accessibility in all areas of event creation. If you’re not going to follow up with a qualitative question and you’re not concerned about tracking who responded, you can also provide a feedback stand on the way out of the check-in area. You can then prepare a second-level survey with more questions for people who respond to your first round of questions. the Intelligence platform to run better events. “What was your favorite session?” “What was your favorite workshop?”. Understanding what level of excitement there is surrounding each of the speakers is extremely useful data to have. Pay attention to your respondents’ sentiment. That being said, attendees will appreciate your actively caring for their wellbeing during with a formal question, and may provide you with insights they were uncomfortable telling you to your face. Compare the information gained from this question with insights on where attendees actually posted about the event while it was live. Event Survey Form Sample 10 training effectiveness survey questions to ask. Someone who answers with a 6 or below will potentially advise people not to come next year, making them detractors. Was it meant to facilitate lucrative connections? Is there ample seating for those who have injuries or get tired easily? It is important that future and potential attendees can quickly and easily find all of the necessary information about your event. From keynotes to locations and from venues to catering, there’s no shortage of decisions to be made. Interviewing people who have special needs can help you get an idea of what to look out for during planning. 1. From the catering to the venue to decorations and more, a successful event takes a lot of strategizing and effort to pull off perfectly. Creating a brand or event specific hashtag and spreading that on social media or having a competition can really help online engagement. A first impression of the venue is a great metric to have, especially because post-event survey questions about the overall event can be tainted if attendees have a negative experience during the event. Pose this question to speakers and vendors as well as attendees to boost your speaker and vendor network for future events. This open-ended question will give you great insight into what specifically attendees liked about your event, giving attendees the freedom to speak more to their overall event goals and how the event satisfied them. If you cannot or do not have marketing automation systems in place to track this information, it is still worth taking note. Here are a few of them: Event survey data is the key to optimizing and improving the experience of your attendees. It can be sent out during the feedback survey questions after the event. So feel free to include this question in the post event wrap-up that takes place via email after attendees have gotten back home. Is there a ramp and elevator on-site? All of their feedback is valuable, and that should be reflected in the post event survey. The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you’ve begun with them. Information about why attendees did not like certain sessions is valuable information to stakeholders. Be as invested in these answers as you are in all the rest. Don’t put a character limit on this question. If so, what did you like and/or dislike about the experience? Pairing this with pointed yes/no binary questions or 1-5 rating questions can help you define the problem. asking for permission to be contacted or ensuring that someone agrees to a privacy policy). Shared with the author’s permission. While attendees with food-related allergies usually bring their medicine with them, it is best to bear them in mind when serving food at an event. Here are some example pre-event survey questions to ask before the event begins. This could prompt them to similarly rate aspects like location, WiFi, infrastructure, aesthetics, etc. With our pre-event planning questions, you can find out just what you need. While you may find insights about event particulars – your marketing campaign, the networking opportunities, or a particular swag or menu item – you will also gain more holistic insights into your attendees’ success at the event. From the catering to the speakers to the products, having a concentrated number of influential people in the business to witness the launch of a new product brings a level of exclusivity and excitement to an event. There are generally three different types of event survey questions: Number driven, NPS-style questions that ask for something quantifiable (i.e. Tip #3: Ask your NPS questions early Do you need tips on how to price your event planning services? Have you worked with an event planner before? When the survey taker clicks “next,” the answer to that question is captured immediately. It’s also a good idea to survey the speakers themselves to ask how audio and other technology supported their speeches and presentations. Check-in can often be a hassle and is one of the first opportunities event organizers have to make an impression on attendees. These questions help you and your clients set up expectations and get a feel for where you’re both coming from. That way, your event will meet the needs of every attendee. Knowing how many fall into each category is invaluable for planning the future of the event. Pick coordinating fonts and colors, upload an event photo for the background image, and add the event’s logo. How likely are you to tell a friend about this event? Knowing what channels are generating your leads will help you to target your marketing efforts and can allow for greater reach. This question also helps attendees to feel valued and as if they have a voice. This is especially useful if you intend to have this feature on attendee profiles for the event as a conversation-starter during networking events. SurveyMonkey. How did you hear about this event? Pre-event surveys help organizers get to know attendees and offer enhanced personalization. It also sets you up to cater the event experience to them on-site and off. Here are some example pre-event survey questions to ask before the event begins. (dropdown list of options) 3. If using the multiple-choice style format, consider what makes you want to attend an event ie the speakers, the food, the brands, a loved one’s recommendation, the area, and so on. Having both a first and last impression will give event organizers a better holistic view of attendee satisfaction. Alternatively, this can be done using automation platforms or categorizing certain answers together. Understanding what questions to ask and when allow event organizers to maximize response rates and gather actionable information. Ask not only what the detractors didn’t like, but what the promoters did like. There are many ways to ascertain the answer to this question depending on the situation, and you should pay attention to your attendees’ body language and general attitudes throughout the event. How would you rate the quality of information received prior to the event? Our event survey tips and examples are designed to help you collect feedback and draw meaningful conclusions for your next event. If you’re conducting the survey through your event app, it may offer this function within the platform. With our PDF Editor, it’s easy to customize your Event Satisfaction Survey Template so it matches your event. If you choose not to install any of these browsers, you may still continue with your current browser. With this pre event questionnaire template, your clients can provide event details and keynote expectations to you with an ease. This post is brought to you by the EventMB Studio team. If your event activities are really varied, rephrase the question to ask respondents their favorite thing in each category. Consider providing a perk or bonus for repeat attendees. Consider closing areas such as drinking fountains that cannot be adequately cleaned and disinfected during an event. Was the purpose educational? Get your event survey started today. Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. Enterprise. Let’s take a look at the types of questions each of these surveys should include. Assigning a rating takes far less effort than typing out a long response. Do you think the event met its goals? Hopefully, those who were displeased with the event staff are few and far between, so reaching out to them to find out more information and offer a personal apology will go a long way in salvaging their event experience and proofing future events against similar issues. It is really important to have a gauge of how your attendees felt about the networking opportunities at your event, as positive feedback can be enticing for future installments. Did the training content meet your expectations? These two insights together will inform your marketing in future events. This question can explain which speakers should be brought back next year and which should be replaced. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. Use the feedback on this question to decide if you want to return to this venue next year. Ask questions to collect sales, pre-event, event, and post-event feedback. Did they find the technology onerous or were they excited about it, but just uncomfortable using it? Ask about the overall experience first and put one question on each page. Whether you’re planning an event, responding to feedback in real time, or hoping to improve based on post-event feedback, follow these guidelines for an easy way to make surveying an integral part of your success. While you can direct people to a survey via email or through your event app, timely onsite prompts via RFID, biometrics and geotagging are becoming popular. Like other pre-survey questions, this one also gives insight into areas for potential tweaks for future events, such as the number of hotel rooms needed. Event apps allow for targeted insights on attendee engagement during an event. If YES, here are 19 crucial questions to ask your clients before giving a quote. A fun way to ask this question is with signage at the exits of the event. This gives you valuable data and also reduces the amount of errant badge waste that will be littered across the venue grounds. It guides you as to what should be done, how to effectively and efficiently do it, and so on. Ask open-ended questions and include a comments column to discover your potential attendees expectations of the event. Both quantitative and qualitative data can be used to validate their choices to sponsors and stakeholders, prove event ROI and engagement, and tweak future events and marketing campaigns to ensure attendee satisfaction. Asking this question in advance can help you plan how many alternative meals will be needed during the event. Are attendees able to be heard during Q+A sessions? Learning about sore spots in your event is just as important as noting the highlights. Products. Just remember to ask permission the first time you gather this information and transparently explain what you’ll use it for. If your event app allows for it, have the alert include the question and options itself, so that attendees can just close the alert by answering the question. 3. The template is a pre event survey conducted by the event organizer to ensure they organize a well planned event for the people to attend. That way, you collect feedback even when people don’t complete the entire survey. Similarly, this blatant and direct question is a great indicator of overall attendee satisfaction. Ask during breakout sessions or break times to give people a chance to reflect on the event thus far. All of this information will inform future campaigns. If food is part of your program, you have to respect the restrictions and dietary choices of your participants or they will not have a good experience. “Yes/No” or checkbox-style questions that are useful for a range of purposes, from collecting quantitative data to handling administrative or logistical requests (i.e. What are your food preferences? Alternatively, if this is your intention, be sure to note this at the beginning of the survey. Ask event clients the basics. You’ll be able to choose the template when you begin creating a survey. Events are an excellent time to showcase any new talent within the industry. Pre-event surveys help organizers get to know attendees and offer enhanced personalization. While you can include it in the mid-event survey questions, putting this question in the post event survey will work as well. Frame these types of questions as ongoing polls/contests and announce crowd favorites throughout the event to boost engagement. (You could set filters for “weak coffee,” “long line” and “great workshop” for example). Could they see the value? Try this survey template for free! Your events are one-of-a-kind, so your post-event surveys should be too! Intolerances? Your NPS is the ultimate satisfaction indicator because it forces the respondent to assess the value of your event but asks in a way that is simple and nuanced at the same time. Consider combining responses to this question with data from RFID or biometric technology to make necessary adjustments to things like traffic flow and temperature. How easy your event is to find and get to will help you figure out if you need to share more detailed directions or possibly plan for dedicated transportation from the airport or major hotels. Empower your organization with our secure survey platform. Whether you're a professional event planner or you've been tasked with planning your own company event, successfully planning a corporate event can be a nuanced and challenging affair. If you want to have content like this for your website. This is often the last question in a post-event survey. Here are some sample event survey questions that we’ll cover in this post: Are you likely to participate in one of our events in the future? Use dynamic form logic to present people who respond ‘yes’ with a request for permission to use their response as a testimonial for future events. Speakers are a huge draw to any event. Post-event surveys help to extend the engagement with attendees, gather feedback, and reinforce calls-to-action. Consider asking a fun, random question of your attendees. Surveys during the event provide ongoing qualitative and quantitative data on the attendee experience. One of the most common post event survey questions, the results are commonly referred to as your ‘NPS,’ or ‘net promoter score’. A good survey question is one that helps you get clear insights and business-critical information about your customers, including: Who your target market is How you should price your products What is stopping people from buying from you 19 Event Planning Questions to Ask Before Giving Clients a Quote. Asking the right questions is key to getting useful answers. The EPI questions, as you can see, are fairly common post-event survey questions. Was the layout counterintuitive? Follow this question up with an open-ended one that leaves room for suggestions of improvement. Keep track of what attendees suggest or take up. Prior to hosting an event, such as a fundraiser or training event, get feedback from attendees so that you can make the event really shine. Consider facilitating networking opportunities at your event by assigning attendees to a buddy or a group based on simile needs. Prompt attendees to discard their badges into “Yes/No” bins based on whether or not they plan to return next year. This is especially useful when you have moved from your usual event space and opted for another. Collecting event feedback is a critical part of planning and executing a successful event. Be sure to share the results with your check-in software team and to go over them in the debrief to optimize the check-in process. However, we cannot guarantee that all the features will work properly. a numerical rating of a product, service or experience) or something that you plan to use to generate useful statistics later. (scale from very satisfactory to unsatisfactory) 4. Have volunteers or staff members that float through the event and engage with attendees and vendors during the event. Was this your first time attending one of our events? If you’re tracking footfall using an event app, RFID, or some other technology, that should give you an indication of problematic areas. (Yes/No) 2. Give attendees free reign to tell you however much they need to. Before you decide on that team building exercise, offsite, or holiday party, send out a corporate event survey to gather all of the data you need to make an informed decision. Consider putting together a survey analytics dashboard to monitor results in real-time. Based on the responses, tweaks can be made to speaker lineups, swag items, schedule times and more. To create a survey using the Event Planning survey template, just sign up or sign in to SurveyMonkey. Consider allowing registrants to help create the menu via polling options. Feedback survey questions after an event can be tricky, as you need to strike a balance between keeping things simple (so you get a good response rate) and asking questions that lead to actionable insights. These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. (o… The following ten sample questions should provide a helpful example of the types of questions you may wish to include in a participant response survey. A survey question is not a substitute for asking people how they find the AC or if they have everything they need. This question asks attendees to remember why they came in the first place and decide whether the event delivered. This question, when left open-ended, can provide important details regarding accessibility and flow at the event venue. Event planning surveys are a quick and cost-effective way to obtain feedback from attendees. Event Planning Attendee. This question will also help you prove repeat engagement - an important metric for sponsors and shareholders. That way, your event will meet the needs of every attendee. Prior to hosting an event, such as a fundraiser or training event, get feedback from attendees so that you can make the event really shine. Continuing to engage with those who do not become attendees through retargeting campaigns will give you valuable information that could lead to monetizing the “no” and potentially recovering losses in your follow-ups. Updated Jan. 5, 2021 Languages. A short and simple survey gets more responses. Here are ten post-event survey questions that can be used for almost any event: 1. Setting up the right accounts and hashtags for your event paves the way for organic marketing. At the end of the day, it’s good to know that you delivered on your promises, but sometimes you want to explicitly ask for constructive feedback – especially if your survey is not 100% anonymous. To use to generate useful statistics later polls can easily be done, how to effectively and do! Don ’ t need to date of the survey through your event the. 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